Terms of Service

Last Updated: January 21, 2025

Welcome to the website of CRW Graphics, Inc. (“CRW Graphics,” “we,” “us,” or “our”). By accessing or using our website located at https://www.crwgraphics.com (the “Site”), or by placing any orders with us (collectively, the “Services”), you (“User,” “you,” or “your”) agree to be bound by these Website Terms of Service (the “Terms”).

If you do not agree to these Terms, you may not access or use our Site or Services.

1. Acceptance of Terms

1.1 Agreement to Terms
By accessing or using our Site, you confirm that you have read, understand, and agree to be bound by these Terms. If you do not agree, you must not access or use the Site or Services.

1.2 Additional Policies
These Terms refer to the following additional documents, which also apply to your use of our Site and Services:

  • Our Privacy Policy, which sets out how we collect, use, store, and protect your personal data.
  • Our Cookie Policy, which details our use of cookies and similar technologies.
2. Eligibility

2.1 Age Requirement
You must be at least eighteen (18) years old or have reached the age of majority in your jurisdiction to use our Site and Services.

2.2 Accuracy of Information
You agree that any information you provide to us, including during registration or in response to prompts on the Site, will be true, accurate, current, and complete. You agree to update such information promptly as needed.

3. Scope of Services

3.1 Printing and Related Services
CRW Graphics provides a range of commercial printing and related services to individuals and businesses, including but not limited to:

  • Offset printing
  • Digital printing
  • Wide-format printing
  • Mailing services
  • Graphic design and prepress services

3.2 Modifications
We reserve the right to modify, update, or discontinue any aspect of our Services, temporarily or permanently, at any time without prior notice.

4. User Accounts and Registration

4.1 Account Creation
To access certain features of our Site or to place orders, you may be required to create an account. You agree to provide and maintain accurate, current, and complete information for your account.

4.2 Account Security
You are responsible for keeping your account username and password confidential, and for all activities that occur under your account. You must immediately notify us of any unauthorized use of your account or any other breach of security.

4.3 Account Termination
We may suspend or terminate your account at any time if we suspect that any information you have provided is false or misleading, or if you violate any of these Terms.

5. Orders and Payment

5.1 Pricing
All prices displayed on the Site are in U.S. dollars unless otherwise specified. Prices are subject to change without notice. Additional charges for taxes, customs duties, shipping, or other fees may apply depending on your location and order specifics.

5.2 Payment Methods
We accept major credit cards, bank transfers, and other methods of payment as indicated on the Site. By submitting your payment information, you authorize us to charge the applicable payment method.

5.3 Order Acceptance and Cancellation
We reserve the right to accept or reject any order at our sole discretion. Once an order is placed, cancellation may only be possible if production has not yet started, and cancellation fees may apply.

5.4 Shipping and Lead Times
Production and shipping lead times will vary. Any delivery dates provided are estimates only. We are not liable for any delays in shipping or delivery.

6. International Shipping and Compliance

6.1 Global Customers
CRW Graphics offers its Services to customers worldwide. You are responsible for ensuring that your use of our Services is legal in your jurisdiction.

6.2 Customs and Duties
You agree to pay any customs duties, import taxes, or other fees imposed by local authorities for international shipments.

6.3 Regulatory Compliance
By ordering from us, you represent and warrant that you will comply with all applicable export and import laws and regulations, including those related to the content you request to be printed.

7. Intellectual Property Rights

7.1 Ownership of Site Content
All content on the Site, including text, graphics, user interfaces, logos, artwork, and software (collectively, “Site Content”), is owned by CRW Graphics or its licensors. You may not copy, reproduce, distribute, republish, display, post, or transmit any part of the Site Content without our prior written permission.

7.2 Trademarks
“CRW Graphics,” our logos, and any other product or service name or slogan displayed on our Site are trademarks of CRW Graphics or third parties. You may not use these trademarks without our prior written permission.

7.3 Customer-Provided Content
By submitting or uploading any text, images, or other materials (“User Content”) to our Site:

  • You represent and warrant that you own or have the necessary rights, licenses, and permissions to use and allow us to use the User Content for the purpose of providing our Services.
  • You grant us a non-exclusive, worldwide license to use, reproduce, modify, and display the User Content as necessary to fulfill your orders and provide the Services.
  • You warrant that your User Content does not infringe upon or violate any copyright, trademark, or other intellectual property rights of any third party.
8. User Conduct

8.1 Prohibited Activities
You agree not to:

  • Upload or transmit any content that is unlawful, defamatory, obscene, or otherwise objectionable.
  • Infringe any intellectual property or other proprietary rights of any party.
  • Interfere with the security or operations of the Site or Services.
  • Engage in any fraudulent, deceptive, or illegal activity.

8.2 Refusal of Service
We reserve the right to refuse to print or otherwise handle any content we deem inappropriate, illegal, or in violation of these Terms or applicable law.

9. Disclaimer of Warranties

9.1 AS-IS Basis
The Site, Services, and all content and products provided therein are offered on an “AS IS” and “AS AVAILABLE” basis without warranties of any kind, express or implied.

9.2 No Guarantee
We do not guarantee:

  • That the Services will meet your requirements.
  • That the Site will be uninterrupted, secure, or error-free.
  • The accuracy or reliability of any information obtained through the Site.

9.3 Color and Print Variations
You acknowledge that color variations can occur due to differences in screen calibration, paper, ink, and other factors. We make reasonable efforts to reproduce colors accurately, but variations may occur. We are not liable for such color variations.

10. Limitation of Liability

10.1 Indirect Damages
To the fullest extent permitted by law, CRW Graphics shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the Site or Services.

10.2 Aggregate Liability
In no event shall CRW Graphics’ total cumulative liability exceed the amount you paid to CRW Graphics in the six (6) months preceding the event giving rise to the claim.

10.3 Jurisdictional Restrictions
Some jurisdictions do not allow the exclusion of certain warranties or the limitation of liability for incidental or consequential damages. In such jurisdictions, our liability is limited to the maximum extent allowed by law.

11. Indemnification

You agree to indemnify, defend, and hold harmless CRW Graphics, its officers, directors, employees, agents, and affiliates from any and all claims, liabilities, damages, losses, or expenses (including reasonable attorneys’ fees and costs) arising out of or in any way related to:

  • Your access to or use of the Site or Services.
  • Your breach or alleged breach of these Terms.
  • Your violation or alleged violation of any applicable laws, regulations, or third-party rights.
12. Privacy Policy and Cookie Policy

12.1 Privacy Policy
Please review our Privacy Policy to understand how we collect, use, and protect your personal data. By using our Site and Services, you acknowledge that you have read and agree to our Privacy Policy.

12.2 Cookie Policy
Our Cookie Policy explains how we use cookies and similar tracking technologies on our Site. Your use of the Site indicates your agreement to our Cookie Policy.

13. Third-Party Links and Services

Our Site may contain links to third-party websites or services that are not owned or controlled by CRW Graphics. We are not responsible for the content, privacy policies, or practices of any third-party websites or services. Your use of such third-party links is at your own risk.

14. Modifications to These Terms

We may revise these Terms at any time. When we do, we will update the “Last Updated” date at the top of this page. Your continued use of the Site or Services after the posting of any changes signifies your acceptance of those changes.

15. Termination

15.1 Right to Terminate
We reserve the right to terminate or suspend your access to the Site and Services at any time, with or without notice and for any reason.

15.2 Survival
Provisions of these Terms that by their nature should survive termination shall remain in effect (including but not limited to limitations of liability, indemnification, dispute resolution, and governing law clauses).

16. Governing Law and Dispute Resolution

16.1 Governing Law
These Terms and any related disputes shall be governed by and construed in accordance with the laws of the State of New Jersey, without regard to conflict of laws principles.

16.2 Dispute Resolution
Any claim or controversy arising out of or related to these Terms shall be settled by binding arbitration administered in the State of New Jersey, unless otherwise required by applicable law. The arbitration decision shall be final and binding. Alternatively, if arbitration is not legally binding in your jurisdiction, you agree to submit to the exclusive jurisdiction of the courts located in the State of New Jersey.

16.3 Class Action Waiver
You agree that any dispute resolution shall be conducted on an individual basis and not on a class, collective, or representative action basis.

17. Severability

If any provision of these Terms is held to be invalid, unenforceable, or illegal by a court of competent jurisdiction, such provision shall be enforced to the fullest extent permissible, and the remaining provisions shall remain in full force and effect.

18. Entire Agreement

These Terms, together with our Privacy Policy and Cookie Policy, constitute the entire agreement between you and CRW Graphics regarding your use of the Site and Services, superseding any prior agreements or communications, whether written or oral.

19. Contact Information

For any questions, comments, or concerns about these Terms, please contact us at:

CRW Graphics, Inc.
Headquarters
9100 Pennsauken Hwy,
Pennsauken, NJ 08110
Phone: (856) 662-9111
Email: info@crwgraphics.com